ORDERING:

 

Most orders may be placed directly on our website at JordanAlmonds.com. If you require a custom quote please advise.

 

At checkout on our shopping cart, please list both your event and delivery dates. To ensure almond freshness, we prefer to ship within 30 days of your event. If your delivery date changes later, kindly advise via email so that we may reschedule your shipping date.

 

We have cold shipping available. If you daytime temperatures exceed 75 degrees fahrenheit we recommend that you add a styrofoam cooler to your order. The cooler includes ice.

 

SUPPORT and TRACKING

 

For tracking information, please email us at info@JordanAlmonds.com with your name and order date and the word TRACK in the subject block of your email.

 

Our phone number is (215) 392-4343. Our FAX number is (215) 392-4340.

 

LIVE SUPPORT

 

We offer live support chat on JordanAlmonds.com. Click on the Live Support button on our homepage. 

If we are offline, you may click the button and leave us a message.

 

REFUND and RETURN POLICY

 

We offer an old fashioned 100% satisfaction guarantee. If you are not completely satisfied with all or part of your order, send your order back and we will refund or exchange at your request and reimburse your return ground shipping cost.

 

Address for returns is:

 

JordanAlmonds.com
Shipping Warehouse
331A Robbins Ave
Ewing NJ 08638

 

CANCELLATION:

 

Should we wish to cancel your order for any reason, please email us at info@JordanAlmonds.com with the word CANCEL in the subject block. If your order has not yet shipped, we will cancel and refund your order promptly. If your order has shipped, then a refund will be issued after the package is returned to and received by us per the return policy set forth above. Chargebacks not preceded by a cancellation request email will be assessed an administrative fee of $25.